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US&E team members were vital to ServiceNow

October 31, 2019

The biggest technology project of the year required significant participation from the User Support & Engagement unit. US&E colleagues were embedded in the core project team, workstreams teams, testing groups and other ad hoc feedback groups. “It felt like every … Continued

ResNET brings Stream2 to campus residents

October 31, 2019

ResNET, in collaboration with Carolina Housing, has enabled students living on campus to stream cable channels from their mobile devices with the implementation of Stream2. Stream2 allows on-campus residents to stream 80 cable channels from their mobile devices and record … Continued

ResNET builds gaming arena in Craige Hall

October 31, 2019

ITS ResNET is collaborating with more than a dozen campus organizations to bring a state-of-the-art gaming arena to Craige Hall in 2020. Carolina Gaming Arena will provide students with high-end gaming equipment — from PC stations and gaming consoles to … Continued

ITS Managed Desktop Services launches asset management

October 31, 2019

ITS Managed Desktop Services (MDS) has expanded its service offerings to include formalized asset management. This encompasses the full lifecycle of endpoint devices and the transitions in between. In the early summer of 2018, organizational changes in User Support & … Continued