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Making connections at the ConnectCarolina User Conference


Attendees chat at the User Conference
The User Conference drew nearly 700 participants

“Making the Connections” was not just the theme of the 2018 ConnectCarolina User Conference, it proved to be the aspect participants found most meaningful. As Payroll Director Walter Miller said, “The ConnectCarolina User Conference was an immensely valuable time to connect with colleagues who I don’t always see and to learn about the good administrative work occurring all across campus.”

On Thursday, October 18, nearly 700 participants, speakers, volunteers and vendors spent the day sharing information with and learning from each other at the second ConnectCarolina User Conference.

Registrations for the conference filled in 26 hours, which meant the planning committee had to reluctantly turn away many staff members. Fortunately, Zoom, the online conferencing tool, provided an easy way to record sessions, making the conference content available to a broader audience than could physically fit in Carolina’s Student Union.

Another key technology for the conference was the conference app. Two-thirds of participants and speakers downloaded the app and used it to find sessions, read speaker profiles, participate in polls, introduce themselves and upload photos for a contest. The conference theme was “making the connections,” and the app helped participants do just that.

A presenter leads one of the sessions
A presenter leads one of the many sessions available to attendees

In the post-conference feedback survey, more than 90% of participants said the conference met its goals and that they would attend the next conference. Beyond appreciating the opportunity to connect with coworkers, participants mentioned learning about ConnectCarolina best practices and Chief Information Security Officer Dennis Schmidt’s keynote address, “Data Security, Why We Need to Protect UNC’s Information,” as the most meaningful aspects of the conference. One participant said, “It was extremely eye-opening. I used to think the 2-Step was an inconvenience but now I understand the ‘why’ behind the ‘what.’”

The ConnectCarolina Change Management team led the charge to bring the conference to life, but the conference could not have been as successful without the committee members, volunteers and speakers from across campus who contributed their time, enthusiasm and ideas. As one participant said in the feedback survey, “Overall the theme and event were positive and had good energy. I feel like people entered and left in a great mood.”


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